What do you do if you sense a client or customer is not happy with your product or service? It’s a situation that has a tendency to spiral out of control in any relationship. In a marriage, you see the… [Read More]
Sticky Client Situations Part III – Becoming Friends with Clients
In Japan, it is unheard of to begin any sort of business discussion without some initial “chit chat.” Catching up, asking about your client’s family or recent vacation, and commenting on the weather is not nice, it’s just how things… [Read More]
Sticky Client Situations Part II- How to Prevent ‘Scope Creep’
Earlier this year, a freelance writer reached out to me for help with an unfortunate situation. She was working on an important article for a trade magazine, a magazine that isn’t available on the newsstands but is sent directly to… [Read More]
What Do You Do When Clients Don’t Pay? Guide to Sticky Client Situations Part 1
I recently received a very unhappy email from one of my readers. After contracting with a client on the job board ODesk and completing the job, she was now having a very difficult time receiving payment for her work. Now,… [Read More]
Posting Your Pricing on Your Website – A Smart Move, or TMI?
The debate over whether entrepreneurs should post pricing on their websites has been raging for years – and it can be hard for those just starting out to decide what to do. Obviously, if your business is selling hand-embroidered tea… [Read More]
Should You Become an Expert with Google Helpouts, LiveNinja or Wizpert?
The internet is bursting with make-money-from-home ideas, and the latest incarnation has come in the form of websites that connect users to live, expert advice for a nominal fee. The idea is that you can log on in your spare… [Read More]
Lessons from Two Successful Entrepreneurs – Ramping Up vs Staying Small
How do you measure success? Success – what does the word mean to you? Do you imagine your product for sale in trendy boutiques? OR Your blog making the top 100 list in your industry? OR Is success simply the… [Read More]
